I have been trading with binaryonline and till now I dont have major issues. Amid some losses I was able to recoup my money making some gains. The most important for me was to see that you are effectively able to withdraw your money when you make profits. The process is not tough, but now it depends on how well you place your trade. You cant make losing trades and still expect the broker to pay you, it does not work that way. I would really advise you to check the Winners Corner of the website to learn how it operates. Customer care was really nice, I talked to a nice lady last time I wanted to get more information, nice thing is that they do escalate your calls to other departments when you need more technical answers. Overall, I am glad to have found a nice broker...finally!